Your privacy matters to us. This Privacy Policy explains exactly what personal data 48 ph collects, why we collect it, how it is stored, and the rights you have over your own information. We are committed to keeping every Filipino player's data safe, secure, and used only for the purposes described here.
When you register an account with 48 ph, we collect personal information including your full name, date of birth, email address, mobile number,and your preferred currency (Philippine pesos). We also collect your mailing address and a government-issued ID for identity verification purposes, in line with responsible gaming and anti-fraud requirements. When you use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. Payment-related information — including deposit and withdrawal records — is collected to process transactions and maintain accurate account histories. All information collected is limited to what is genuinely necessary to operate the platform safely and fairly for every Filipino player.
The personal data you provide is used to create and manage your 48 ph account, verify your identity, process deposits and withdrawals in Philippine pesos, and deliver customer support when you need it. We use technical data to monitor platform performance, detect suspicious activity, and protect all players from fraud or unauthorised access. Your contact details may be used to send you important account notifications, security alerts, or updates about changes to our policies — we do not send unsolicited marketing messages without your consent. Data collected during gameplay is used to ensure fair play, resolve disputes, and improve the overall platform experience for Filipino users. We do not use your personal information to make automated decisions that significantly affect your rights without human review.
48 ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only under strict confidentiality agreements. These partners are permitted to use your data solely for the specific service they provide to 48 ph and for no other purpose. In cases where we are legally required to disclose information — for example, in response to a valid request from Philippine regulatory or law enforcement authorities — we will comply with applicable law. Any third party that receives your data is held to the same data protection standards that 48 ph applies internally.
Your personal data is stored on secure servers with access restricted to authorised personnel only. We use industry-standard encryption protocols to protect data both in transit and at rest, ensuring that your information cannot be intercepted or accessed by unauthorised parties. Account passwords are stored using one-way hashing and are never visible to any member of our team. We conduct regular security reviews and vulnerability assessments to keep our systems up to date against emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection obligations. You can help protect your account by using a strong, unique password and enabling any available two-step verification options.
As a registered player on 48 ph, you have the right to access the personal data we hold about you at any time by contacting our support team. You may also request that we correct any inaccurate information, or ask us to delete your data where we no longer have a legitimate reason to retain it. If you wish to withdraw your consent for a specific use of your data, you can do so by getting in touch with us directly — we will process your request promptly and confirm the outcome. You have the right to receive a copy of your personal data in a portable format if you wish to transfer it elsewhere. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant Philippine data protection authority. We take all such requests seriously and aim to respond within a reasonable timeframe.
We retain your personal data for as long as your account remains active and for a reasonable period afterwards, in line with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a longer period where required by anti-money laundering regulations or other applicable rules. Once the retention period has passed and there is no longer a legal basis for keeping your data, we will securely delete or anonymise it. If you close your account, we will begin the data retention review process and inform you of the applicable timelines. You may contact our support team at any time to ask about the specific retention period that applies to your personal information.
48 ph uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or behavioural tracking tools that follow you across other websites. Session cookies are temporary and are deleted when you close your browser, while preference cookies may persist to improve your experience on your next visit. You can manage or disable cookies through your browser settings at any time, though doing so may affect some platform features. Our use of cookies is limited to what is necessary for the platform to operate and to provide you with a smooth, personalised experience on 48 ph.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make changes, the updated version will be published on this page with a revised date at the top. We encourage you to review this page periodically so you are always aware of how your data is being handled. If any changes are material — meaning they significantly affect your rights or how we use your data — we will make reasonable efforts to notify you through the platform. Continued use of 48 ph after an updated policy has been posted means you accept the revised terms. If you have any questions about this policy or how your data is used, please reach out to our support team.
Quick answers to what Filipino players ask most about data and privacy on 48 ph.
No — 48 ph will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions, and provide customer support. Any service providers who handle data on our behalf are bound by strict confidentiality agreements and are only permitted to use your information for the specific task they perform for us. We believe your privacy is a right, not a privilege, and we take that commitment seriously for every Filipino player on the platform. If you have concerns about how your data is being used, you are always welcome to contact our support team for a clear explanation.
You can request access to the personal data we hold about you, or ask us to delete it, by contacting the 48 ph support team directly. We will verify your identity before processing any such request to ensure your data is protected from unauthorised access. Once your request is confirmed, we will provide a copy of your data or begin the deletion process within a reasonable timeframe, subject to any legal retention obligations that may apply. If you are unsure what data we hold or how it is being used, our team is happy to walk you through it in plain Philippine English. For more general guidance, the FAQ page also covers common data-related questions.
Yes — all payment-related data on 48 ph is handled using industry-standard encryption and is accessible only to authorised personnel involved in processing your transactions. We do not store full card numbers or sensitive payment credentials on our servers; payment processing is handled by trusted, compliant payment partners. Transaction records are retained for the period required by Philippine financial regulations and are used solely for account management and dispute resolution. If you ever notice an unfamiliar transaction on your account, contact our support team immediately so we can investigate and take appropriate action. Your financial security is a top priority for us, and we continuously review our payment security practices to stay ahead of potential threats.
No — 48 ph does not use third-party advertising or cross-site tracking cookies. The cookies we use are limited to what is necessary to keep you logged in, remember your preferences, and ensure the platform works correctly on your device. We do not share cookie data with advertising networks or use it to build profiles of your behaviour outside of the 48 ph platform. You can manage or disable cookies through your browser settings at any time, though this may affect certain platform features such as staying logged in between sessions. Our cookie practices are designed to be transparent and respectful of your privacy as a Filipino player.
We built 48 ph with Filipino players in mind — and that means protecting your privacy every step of the way. If you have questions about this policy or want to know more about how we handle your data, our support team is ready to help. Ready to get started? Registration is free and takes under two minutes.